A review of chatbot-assisted learning: pedagogical approaches, implementations, factors leading to effectiveness, theories, and future directions

R Zhang, D Zou, G Cheng - Interactive Learning Environments, 2024 - Taylor & Francis
The chatbot has been increasingly applied and investigated in education, along with many
review studies from different aspects. However, few reviews have been conducted on …

The use of chatbots in digital business transformation: A systematic literature review

A Miklosik, N Evans, AMA Qureshi - Ieee Access, 2021 - ieeexplore.ieee.org
The research on chatbots has gained momentum over the past few years. Academics and
practitioners investigate how these tools for communication with customers or internal team …

Students' voices on generative AI: Perceptions, benefits, and challenges in higher education

CKY Chan, W Hu - International Journal of Educational Technology in …, 2023 - Springer
This study explores university students' perceptions of generative AI (GenAI) technologies,
such as ChatGPT, in higher education, focusing on familiarity, their willingness to engage …

Artificial Intelligence in EFL Classrooms: Friend or Foe?.

DTYG Sumakul, FA Hamied, D Sukyadi - LEARN Journal: Language …, 2022 - ERIC
The disruptive impacts of Artificial Intelligence (AI) are currently affecting various aspects of
society, including education. Despite some doubts and fears, many studies suggest that AI …

Platform-independent and curriculum-oriented intelligent assistant for higher education

R Sajja, Y Sermet, D Cwiertny, I Demir - International Journal of …, 2023 - Springer
Miscommunication between instructors and students is a significant obstacle to post-
secondary learning. Students may skip office hours due to insecurities or scheduling …

Chatbot-based learning of logical fallacies in EFL writing: Perceived effectiveness in improving target knowledge and learner motivation

R Zhang, D Zou, G Cheng - Interactive Learning Environments, 2024 - Taylor & Francis
Chatbots have been increasingly applied for EFL education and demonstrated overall
usefulness in improving knowledge and motivation, while this technology has yet to be used …

Teachers' views on the use of chatbots to support English language teaching in a mobile environment

KM Chuah, M Kabilan - … of Emerging Technologies in Learning (iJET …, 2021 - learntechlib.org
The development in machine learning has allowed chatbots to be widely applied into
educational settings. However, limited study has investigated teacher's views on its usage …

Revolutionizing generative pre-traineds: Insights and challenges in deploying ChatGPT and generative chatbots for FAQs

F Khennouche, Y Elmir, Y Himeur, N Djebari… - Expert Systems with …, 2024 - Elsevier
In the rapidly evolving domain of artificial intelligence, chatbots have emerged as a potent
tool for various applications ranging from e-commerce to healthcare. This research delves …

Implementing the Bashayer chatbot in Saudi higher education: measuring the influence on students' motivation and learning strategies

AM Al-Abdullatif, AA Al-Dokhny, AM Drwish - Frontiers in Psychology, 2023 - frontiersin.org
Since the fourth industrial revolution, intelligent software and applications that attempt to
mimic human behavior have become increasingly common. The chatbot is an example of an …

Investigating the Support Provided by Chatbots to Educational Institutions and Their Students: A Systematic Literature Review

D Ramandanis, S Xinogalos - Multimodal Technologies and Interaction, 2023 - mdpi.com
A chatbot, or else a conversational agent (CA), is a technology that is used in order to imitate
the process of a conversation between a human being and a software application for …