The paper addresses various eGovernment challenges in developing countries. A review of
the literature on eGovernment challenges and their validation using empirical investigation …

IT services such as software development, application maintenance, disaster recovery, help
desk, network, and operations are critical and highly demanded to better support the …

In present-day society, government public service outsourcing has become an irreversible
trend due to the gradually increasing public pursuit of service quality and efficiency. To …

This paper is a part of an ongoing study on developing an extensive business intelligence
(BI) maturity model for government agencies in Malaysia. In our endeavor to achieve this …

Bilgi ve iletişim teknolojilerinin hızla gelişimi ve internetin yaygınlaşması Azerbaycan
Cumhuriyeti'nin kamu hizmet politikalarını etkilemiştir. Ülke bu gelişmelerden faydalanmak …

Organizations have used numerous sourcing strategies to realize an underlying value of IT
from strategic and operational perspectives. However, a number of these sourcing strategies …

The increase in the number of hotel guests indicated that hotels in Malaysia needed to
provide more services to their guests. Since hotels are exposed to high fixed costs, they …

Increase in ICT investments and new talent management strategies have seen companies
adopt ICT outsourcing strategy to improve ICT performance and business value. Best …

This study examines the direct relationship between perceived ease of use, perceived
usefulness, top management support, vendor assurance, vendor responsivenss and user‟ s …