T Kim, OKD Lee, J Kang - International Journal of Hospitality Management, 2023 - Elsevier
The COVID-19 pandemic has accelerated the use of contactless service robots in hospitality industries. However, the key drivers of consumer behaviors against service robots have …
The COVID-19 pandemic has significantly impacted the tourism and hospitality industry. This study aims to reconceptualize the concept of customer perceived value (CPV) in Isfahan's …
The recent COVID‐19 pandemic experience intensified the significance of hygiene in the service industry. It is crucial to measure how service practice adaptations and technology …
JA Levitt - Journal of Foodservice Business Research, 2023 - Taylor & Francis
During the COVID-19 pandemic many individuals have been hesitant to wear facemasks. This represents a safety issue for both customers and workers in the foodservice industry …
Travelling is considered the main request for tourism and hospitality activities, for that any factor or behaviour which delays travelling will affect directly on tourism and hospitality …
The beginning of the year 2020 brought an unprecedented global health crisis in modern history. The hospitality and tourism industry were severely impacted across the globe as …
COVID-19 SÜRECİNDE RESTORANDA TÜKETİM DAVRANIŞI ÜZERİNE BİR ARAŞTIRMA ÖZET COVID-19 pandemisi birey sağlığı başta olmak üzere, sosyal hayatı ve ekonomiyi …
MH Yushairi, WN Rahmat, IF Isa, SN Jamari - kwpublications.com
Understanding people's travel fear of the pandemic is essential to helping the tourism business recover after the outbreak. Although a pandemic may cause psychological distress …
This article presents an analysis of people's feelings during the COVID-19 pandemic. In order to do so, the period from March 11, 2020 to March 11, 2021 was selected, in which …