The rapid development of Artificial Intelligence (AI) technology has enabled the deployment
of various systems based on it. However, many current AI systems are found vulnerable to …

Background Health care and well-being are 2 main interconnected application areas of
conversational agents (CAs). There is a significant increase in research, development, and …

Chatbots are an emerging technology that is disrupting the tourism industry. Despite their
implementation in companies and at destinations, there is little research that evaluates …

The increased popularity of CUIs has motivated HCI work around specific approaches to
research, design, and implementation, while also reflecting on these topics. However …

Destinations increasingly use chatbots in the management and communication with tourists.
This study analyzes the mediating effect of chatbot usage satisfaction on forming the …

Chatbots are an increasingly popular way to deliver and support online services. These
services must be accessible for people with disabilities; however, it is not yet clear how to …

Los chatbots están transformado la comunicación turística y han tenido una rápida adopción
en la industria del turismo. Pero a pesar de su implementación en el sector, no hay estudios …

Artificial intelligence-powered chatbot usage continues to grow worldwide, and there is
ongoing research to identify features that maximize the utility of chatbots. This study uses the …

Sustainable development, smart waste management, and circular economy principles are
paramount to the significant worldwide trend of smart city-related research and projects. The …

This paper explores the potential of chatbots to improve the accessibility of Massive Open
Online Courses (MOOCs) for learners with disabilities. MOOCs have become a popular …