Promoting perceived service quality and organisational performance through customer retention strategies: the moderating role of ICT
C Lovemore, D Chavunduka, S Chinofunga… - European Journal of …, 2023 - emerald.com
Purpose The major objective of the study is to investigate the effect of selected customer
retention strategies (fair pricing, online marketing and frequent communication) on …
retention strategies (fair pricing, online marketing and frequent communication) on …
Community College Pathways to Graduate Study: Examining Community Cultural Wealth Among Transfer Students of Color
AM Wofford, JM Blaney - … College Journal of Research and Practice, 2025 - Taylor & Francis
Despite increased attention toward community college transfer (ie, upward transfer) students
in STEM, much remains to be learned about racial equity in post-transfer support. This article …
in STEM, much remains to be learned about racial equity in post-transfer support. This article …
Dismantling Barriers: Exploring Effective Support Systems for African American Success in STEM at Community Colleges
TL Ramsey - 2024 - digitalcommons.acu.edu
This dissertation explores the barriers and effective support systems for African American
male students in science, technology, engineering, and mathematics (STEM) fields at …
male students in science, technology, engineering, and mathematics (STEM) fields at …