Measuring customer satisfaction: a study of the Swedish real estate industry

P Palm - Property Management, 2016 - emerald.com
Purpose–The purpose of this paper is to identify the strategies of formal customer
evaluations and the use of satisfied customer index in the Swedish commercial real estate …

Real estate management: incentives for effort

P Palm - Facilities, 2017 - emerald.com
Purpose The aim of this paper is to examine how the real estate owner (decision maker) can
ensure that the preferred tasks are prioritised. In particular, the incentives to ensure …

The effect of service quality on customer satisfaction in real estate industry: The case of afro-Tsion real estate

M Yeheyes - 2018 - repository.smuc.edu.et
The main objective of this study was to evaluate and examine the service quality provision
on Afro-Tsion Real Estate against with potential customers' satisfaction. And also, it is to …

[PDF][PDF] CUSTOMER SERVICE CHALLENGES: CASE STUDY REVIEW OF THE NEW ZEALAND PROPERTY MANAGEMENT SECTOR

S Hans, OM Omisakin - researchgate.net
This research examines the key challenges to delivering sufficient customer service, factors
that influence service quality and customer satisfaction to tenants in the New Zealand rental …

[PDF][PDF] Assessment of Void Management Strategies (VMS) in Multi-tenanted Office Property in Lagos State, Nigeria

B ALUKO, AO Ojediran… - Journal of African Real …, 2022 - journals.uct.ac.za
Assessment of Void Management Strategies in Multi-Tenanted Office Properties in Lagos
State, Nigeria Page 1 Journal of African Real Estate Research 7(2) 2022 61 Journal of …

Uporabnost NPS v merjenju zadovoljstva kupcev v prodajnih storitvah

R Zupančič - 2021 - revis.openscience.si
V iskanju neposrednejših načinov za povzemanje izkušenj in zadovoljstva pacientov
narašča zanimanje za neto oceno promotorjev. Za veljavnost raziskav in njihovih rezultatov …

How Internet of Things can support Facility Management with tenant insights

S SUNDSTRÖM - 2020 - odr.chalmers.se
The development of digital solutions and technologies, such as: Internet of Things (IoT), has
increased, and made great impact in every industry. IoT refers to a network of devices …