A meta-analysis of the UTAUT model in the mobile banking literature: The moderating role of sample size and culture
In the last few years, several studies have examined the predictors of mobile banking (m-
banking) adoption using the unified theory of acceptance and use of technology (UTAUT) …
banking) adoption using the unified theory of acceptance and use of technology (UTAUT) …
Examining consumer experience in using m-banking apps: A study of its antecedents and outcomes
S Shahid, JU Islam, S Malik, U Hasan - Journal of Retailing and Consumer …, 2022 - Elsevier
The purpose of this study is to examine the antecedents and outcomes of consumer
experience (CX) with mobile banking (m-banking) apps. To understand the linkage of CX …
experience (CX) with mobile banking (m-banking) apps. To understand the linkage of CX …
Determinants of intention to use e-Wallet: Personal innovativeness and propensity to trust as moderators
MG Senali, M Iranmanesh, FN Ismail… - … Journal of Human …, 2023 - Taylor & Francis
This study aims to investigate the determinants of intention to use e-wallets. Drawing on the
technology acceptance model (TAM), the conceptual framework was developed. The study …
technology acceptance model (TAM), the conceptual framework was developed. The study …
An empirical examination of the moderating role of age and gender in consumer mobile banking use: a cross-national, quantitative study
Purpose Despite the benefits of mobile banking services in an increasingly digitised world,
adoption rates remain unsatisfactory. The present cross-national study examines age-and …
adoption rates remain unsatisfactory. The present cross-national study examines age-and …
The role of fintech in promoting green finance, and profitability: Evidence from the banking sector in the euro zone
Technological innovations have disrupted business models, including those of financial
services. New technologies optimize various functional aspects of the banking firms and it is …
services. New technologies optimize various functional aspects of the banking firms and it is …
e-Banking adoption: an opportunity for customer value co-creation
The development of information and communication technologies offers innovative
opportunities to establish business strategies focused on customer value co-creation. This …
opportunities to establish business strategies focused on customer value co-creation. This …
Performance of E-banking and the mediating effect of customer satisfaction: a structural equation model approach
M Arshad Khan, HA Alhumoudi - Sustainability, 2022 - mdpi.com
Online payment is a trend that is gaining momentum globally. As a result of digitisation, the
advent of online banking has increasingly made its way into the modern marketplace …
advent of online banking has increasingly made its way into the modern marketplace …
How does culture influence digital banking? A comparative study based on the unified model
IU Khan - Technology in Society, 2022 - Elsevier
This study unravels the influence of culture on digital banking in Pakistan and China. The
unified model (UTAUT-2) along with customer support was selected as a theoretical lens to …
unified model (UTAUT-2) along with customer support was selected as a theoretical lens to …
Go digital: can the money-gift function promote the use of e-wallet apps?
Purpose One of the impacts of the COVID-19 pandemic is that using an e-wallet–a
contactless process–rather than a payment terminal is an intuitively safer option. This study …
contactless process–rather than a payment terminal is an intuitively safer option. This study …
Understanding e-satisfaction, continuance intention, and e-loyalty toward mobile payment application during COVID-19: An investigation using the electronic …
This research examined the determinants of e-satisfaction, continuance intention, and e-
loyalty regarding the use of mobile payment applications (MPAs). It developed and validated …
loyalty regarding the use of mobile payment applications (MPAs). It developed and validated …