Systematic review: Trust-building factors and implications for conversational agent design

M Rheu, JY Shin, W Peng… - International Journal of …, 2021 - Taylor & Francis
Off-the-shelf conversational agents are permeating people's everyday lives. In these artificial
intelligence devices, trust plays a key role in users' initial adoption and successful utilization …

[HTML][HTML] A survey on the design and evolution of social robots—Past, present and future

H Mahdi, SA Akgun, S Saleh, K Dautenhahn - Robotics and Autonomous …, 2022 - Elsevier
Despite the relatively young age of Human–Robot Interaction (HRI) as a field, there is a
large volume of research on advances in robot hardware, software and behavior. The goal …

10 years of human-nao interaction research: A scoping review

A Amirova, N Rakhymbayeva, E Yadollahi… - Frontiers in Robotics …, 2021 - frontiersin.org
The evolving field of human-robot interaction (HRI) necessitates that we better understand
how social robots operate and interact with humans. This scoping review provides an …

Small talk with a robot? The impact of dialog content, talk initiative, and gaze behavior of a social robot on trust, acceptance, and proximity

F Babel, J Kraus, L Miller, M Kraus, N Wagner… - International Journal of …, 2021 - Springer
Appropriate human likeness for social robots is said to increase trust and acceptance.
Whether this applies to human communication features like dialog initiative needs to be …

Uniqueness neglect on consumer resistance to AI

Y Mou, T Xu, Y Hu - Marketing Intelligence & Planning, 2023 - emerald.com
Purpose Artificial intelligence (AI) has a large number of applications at the industry and
user levels. However, AI's uniqueness neglect is becoming an obstacle in the further …

A systematic review of functions and design features of in-vehicle agents

SC Lee, M Jeon - International Journal of Human-Computer Studies, 2022 - Elsevier
Intelligent agents are expected to become major computing systems in the near future. In-
vehicle agents (IVAs) can be widely adopted and utilized in a driving environment. Despite …

In-vehicle intelligent agents in fully autonomous driving: The effects of speech style and embodiment together and separately

M Wang, SC Lee, H Kamalesh Sanghavi… - … on Automotive User …, 2021 - dl.acm.org
Speech style and embodiment are two widely researched characteristics of in-vehicle
intelligent agents (IVIAs). This study aimed to investigate the influence of speech style …

A design space for human sensor and actuator focused in-vehicle interaction based on a systematic literature review

P Jansen, M Colley, E Rukzio - Proceedings of the ACM on Interactive …, 2022 - dl.acm.org
Automotive user interfaces constantly change due to increasing automation, novel features,
additional applications, and user demands. While in-vehicle interaction can utilize numerous …

Autonomous driving with an agent: Speech style and embodiment

SC Lee, H Sanghavi, S Ko, M Jeon - Proceedings of the 11th …, 2019 - dl.acm.org
A driving agent can be an effective interface to interact with drivers to increase trust towards
the autonomous driving vehicle. While driving research on agent has mostly focused on the …

Trust in automated vehicle: A meta-analysis

Z Zhang, R Tian, VG Duffy - Human-Automation Interaction: Transportation, 2022 - Springer
Trust in automation has gained much attention in both industry and academia. More and
more studies and evidence prove its importance in new technology acceptance and efficient …