Fine-Tuning Pretrained Language Models to Enhance Dialogue Summarization in Customer Service Centers
J Yun, JE Sohn, S Kyeong - … of the Fourth ACM International Conference …, 2023 - dl.acm.org
The application of pretrained language models in real-world business domains has gained
significant attention. However, research on the practical use of generative artificial …
significant attention. However, research on the practical use of generative artificial …