Pandemic pedagogy for the new normal: Fostering perceived control during COVID-19

CB Rippé, S Weisfeld-Spolter… - Journal of Marketing …, 2021 - journals.sagepub.com
Before the pandemic, loneliness was already a burden affecting the health and well-being of
students. The COVID-19 pandemic, with mandated isolations and closures of campuses …

Resource orchestration and dynamic managerial capabilities: focusing on sales managers as effective resource orchestrators

V Badrinarayanan, I Ramachandran… - Journal of Personal …, 2019 - Taylor & Francis
Resource-based theory (RBT) posits that firms gain competitive advantage through bundles
of valuable and rare resources and sustain that advantage over time when such resources …

Under the sway of a mobile device during an in‐store shopping experience

CB Rippé, S Weisfeld‐Spolter, Y Yurova… - Psychology & …, 2017 - Wiley Online Library
Mobile device technology is transforming the retail shopping experience. Today's
consumers are mobile dependent, preferring to consult with their phone, instead of using the …

Lonely consumers and their friend the retail salesperson

CB Rippé, B Smith, AJ Dubinsky - Journal of Business Research, 2018 - Elsevier
Store-based retailers face constant challenges in trying to lure shoppers, extend shopping
visits, and convert patrons. With shopping options galore (eg, native online sellers, mobile …

Salesperson attributes that influence consumer perceptions of sales interactions

JR Fergurson, JT Gironda, M Petrescu - Journal of Consumer …, 2021 - emerald.com
Purpose This paper aims to examine how modern, digital era customers in a business-to-
consumer (B2C) setting prioritize salesperson-customer orientation attributes when …

Paving the path for retail salesperson's adaptive selling behaviour: an intervening and interactional analysis

S Shafique, A Rajput, U Javed… - Marketing Intelligence & …, 2022 - emerald.com
Purpose In hypercompetitive markets, retail brands should fuel their sales employees' to
responsively serve customers. In connection, the study aims to unpack the direct and …

Sales–Supply Chain Management Collaboration: Performance Effects and Boundary Conditions for International Salespeople

WA Schrock, Y Zhao, PT Adidam… - Journal of …, 2024 - journals.sagepub.com
While interfunctional collaboration remains well-studied within the marketing literature, this
research is the first to empirically explore the effects of sales–supply chain management (S …

On the nature of international sales and sales management research: a social network–analytic perspective

WA Schrock, Y Zhao, KA Richards… - Journal of Personal …, 2018 - Taylor & Francis
This research uses a combination of text mining, co-word analysis, and social network
analysis (SNA) to review 132 international sales and sales management (ISSM) articles …

India's lonely and isolated consumers shopping for an in-store social experience

B Smith, CB Rippé, AJ Dubinsky - Marketing Intelligence & Planning, 2018 - emerald.com
Purpose The purpose of this paper is to investigate how social loneliness, emotional
loneliness and social isolation relate to Indian consumers' enjoyment of social interaction …

Propensity to trust salespeople: A contingent multilevel-multisource examination

SB Friend, JS Johnson, RS Sohi - Journal of Business Research, 2018 - Elsevier
As sales strategies continue to shift toward long-term partnerships, the influence of trust
between buyers and sellers as a building block that facilitates relationship development is …