This research aims to examine factors influencing customer attitudes toward ATM service. This research followed the descriptive research design for fact-finding and identifying …
M Shafiq, M Ahmad, JG Choi - Journal of Organizational Computing …, 2017 - Taylor & Francis
Humans are unable to effectively handle machines that have poor interface and interaction patterns. The Automated Teller Machine (ATM) is one of the machines that is most frequently …
A Parvin, MS Hossain - Journal of Business and Technology (Dhaka), 2010 - banglajol.info
Banks are the financial institutions that provide different services through depositproducts, loan-products, etc. Debit card is one of the prominent card services related to deposit …
S Singh - International Journal of Financial Services …, 2011 - inderscienceonline.com
The aim of this paper is to understand the impact of ATM services on the customer satisfaction in Indian banking sector. The study has used the primary data of customer …
SA Jamil, K Khan - Journal of Business and Retail Management …, 2016 - jbrmr.com
In order to provide better services to customers, banks have been using different types of online banking, ATMs, and CDMs. A very large proportion of bank customers use ATMs and …
MS Hossain, AH Russel… - IOSR Journal of Business …, 2015 - researchgate.net
This is an age of technology. Now, all types of organizations are adopting the modern technology for providing efficient services to the customers. This study is an attempt to find …
DO Ogbeide - Covenant Journal of Business …, 2014 - journals.covenantuniversity.edu.ng
Automatic Teller Machines (ATMs) are becoming prominent in banking operations in Nigeria, with many banks adopting this technology in order to provide the growing …
The Omani Banking sector is undergoing significant changes and growth. This study investigated the experiences of Bank Muscat and Bank Dhofar (hereafter BM and BD) …
This research is intended to examine the relationship between reasonability of fee charged, choice of ATM, usage of service and post purchase behavior and customer satisfaction. The …