[PDF][PDF] Customers satisfaction with ATM banking in Malawi

C Mwatsika - African Journal of Business Management, 2014 - researchgate.net
Automated Teller Machine (ATM) banking is the second popular access channel to banking
services behind branch banking in Malawi which offers competitive advantage in the …

[PDF][PDF] Banking customer attitudes toward ATM service in Nepal

P Shrestha - Age, 2019 - academia.edu
This research aims to examine factors influencing customer attitudes toward ATM service.
This research followed the descriptive research design for fact-finding and identifying …

Public system usability analysis for the valuation of cognitive burden and interface standardization: A case study of cross-ATM design

M Shafiq, M Ahmad, JG Choi - Journal of Organizational Computing …, 2017 - Taylor & Francis
Humans are unable to effectively handle machines that have poor interface and interaction
patterns. The Automated Teller Machine (ATM) is one of the machines that is most frequently …

Satisfaction of debit card users in Bangladesh: A study on some private commercial banks

A Parvin, MS Hossain - Journal of Business and Technology (Dhaka), 2010 - banglajol.info
Banks are the financial institutions that provide different services through depositproducts,
loan-products, etc. Debit card is one of the prominent card services related to deposit …

The impact of ATM services on customer satisfaction in Indian banks

S Singh - International Journal of Financial Services …, 2011 - inderscienceonline.com
The aim of this paper is to understand the impact of ATM services on the customer
satisfaction in Indian banking sector. The study has used the primary data of customer …

[PDF][PDF] A study of customer satisfaction on select service dimensions with reference to ATMs and CDMs services in Oman

SA Jamil, K Khan - Journal of Business and Retail Management …, 2016 - jbrmr.com
In order to provide better services to customers, banks have been using different types of
online banking, ATMs, and CDMs. A very large proportion of bank customers use ATMs and …

[PDF][PDF] Analysis of factors affecting the customer's satisfaction with reference to ATM services in Dhaka city

MS Hossain, AH Russel… - IOSR Journal of Business …, 2015 - researchgate.net
This is an age of technology. Now, all types of organizations are adopting the modern
technology for providing efficient services to the customers. This study is an attempt to find …

[PDF][PDF] Automated teller machine service quality and customer satisfaction in the Nigeria banking sector

DO Ogbeide - Covenant Journal of Business …, 2014 - journals.covenantuniversity.edu.ng
Automatic Teller Machines (ATMs) are becoming prominent in banking operations in
Nigeria, with many banks adopting this technology in order to provide the growing …

An Empirical Study of Automated Teller Machine Users in Oman

MA Uddin, MAI Khan, S Mohammed - International Review of …, 2016 - dergipark.org.tr
The Omani Banking sector is undergoing significant changes and growth. This study
investigated the experiences of Bank Muscat and Bank Dhofar (hereafter BM and BD) …

Customer Satisfaction Towards ATM Service In Nepalese Banking Sector

J Goet - Management Dynamics, 2020 - nepjol.info
This research is intended to examine the relationship between reasonability of fee charged,
choice of ATM, usage of service and post purchase behavior and customer satisfaction. The …