Much attention is currently being paid in both the academic and practitioner literatures to the
value that organisations could create through the use of big data and business analytics …

The main purpose of this paper is to examine the influence of Enterprise Risk Management
(ERM) on Competitive Advantage (CA) by moderating role of information technology …

In this paper, we develop conjectures for understanding how information technology (IT)
strategy and IT investments jointly influence profitability and the market value of the firm. We …

How do information technology capabilities contribute to firm performance? This study
develops a conceptual model linking IT-enabled information management capability with …

Do information technology investments improve firm profitability? If so, is this effect because
such investments help improve sales, or is it because they help reduce overall operating …

Research in operations management and information systems suggests that information
technology (IT) can play an important role in managing operations that support …

A debate about whether firms with superior customer satisfaction earn superior stock returns
has been persistent in the literature. Using 15 years of audited returns, the authors find …

A growing body of research focuses on the relationship between e-government, the
relatively new mode of citizen-to-government contact founded in information and …

Existing research implicitly assumes that all factors known to influence customer satisfaction
are likewise important for investor behavior. However, if investors do not equally value …

Although managers are interested in the financial value of customers and researchers have
pointed out the importance of stock analysts who advise investors, no studies to date have …