Exploring tourism-generated social media communication, brand equity, satisfaction, and loyalty: A PLS-SEM-based multi-sequential approach

AZ Abbasi, RA Rather, D Hooi Ting… - Journal of Vacation …, 2024 - journals.sagepub.com
Although social media-based brand equity has become a vital area of interest for brand
managers, insights into its destination-based dynamics and applications remain scarce …

The formation of visitor behavioral intention to creative tourism: the role of push–Pull motivation

D Dean, D Suhartanto - Asia Pacific Journal of Tourism Research, 2019 - Taylor & Francis
This study proposes and examines a behavioral intention to re-experience model consisting
of experience quality, perceived value, satisfaction, and push–pull motivation factor as the …

Effect of social media sharing on destination brand awareness and destination quality

BB Dedeoğlu, M Van Niekerk… - Journal of Vacation …, 2020 - journals.sagepub.com
This study examines the effect of social media sharing on tourism destination brand
awareness and destination natural and service quality and also examines the moderating …

Service quality, customer satisfaction and customer value: holistic determinants of loyalty and word-of-mouth in services

AMBF Marcos, AFM Coelho - The TQM Journal, 2022 - emerald.com
Purpose The objective of this paper is to understand the relationships between service
quality, perceived value and satisfaction because several studies endeavored to model …

Tourist-perceived quality and loyalty intentions towards rural tourism in China

X Chi, SK Lee, Y Ahn, K Kiatkawsin - Sustainability, 2020 - mdpi.com
The growing interest in ruralism among Chinese people has been observed as China's
population in urban areas has exceeded its rural population. Rural tourism has become one …

The effects of hotel green business practices on consumers' loyalty intentions: an expanded multidimensional service model in the upscale segment

G Assaker - International Journal of Contemporary Hospitality …, 2020 - emerald.com
Purpose This study aims to present and empirically examines an expanded service model
that incorporates green hotel practices together with a multidimensional/higher-order …

The cultural and heritage tourist, SEM analysis: the case of The Citadel of the Catholic King

RD Hernández-Rojas, JAJ del Río, AI Fernández… - Heritage science, 2021 - Springer
This study researches the loyalty of travelers to destinations which include material cultural
heritage. It analyzes the loyalty of visitors to a destination with cultural heritage sites in order …

Investigating the role of experience quality in predicting destination image, perceived value, satisfaction, and behavioural intentions: a case of war tourism

D Ghorbanzadeh, MS Shabbir, A Mahmood… - Current Issues in …, 2021 - Taylor & Francis
The present empirical study is aimed to investigate a theoretical model, which predicts the
indirect and direct impacts of the quality of the tourists' experience on behavioural intentions …

Loyalty in heritage tourism: The case of Córdoba and its four world heritage sites

JA Jimber Del Rio, RD Hernández-Rojas… - International Journal of …, 2020 - mdpi.com
The aim of this research is to study visitor loyalty at a destination with heritage sites and to
use the results to improve the competitiveness of the destination. This study used the SPSS …

Customer value in tourism and hospitality: Broadening dimensions and stretching the value-satisfaction-loyalty chain

MG Gallarza, F Arteaga, I Gil-Saura - Tourism Management Perspectives, 2019 - Elsevier
Customer value research consists of two main streams, with broad recognition in tourism
literature: value dimensions (intra-variable perspective) and relationships among value …