Reversed servitization paths: a case analysis of two manufacturers
The literature on service business in manufacturing companies posits that manufacturers
“servitize” by increasing the proportion of services offered. This study presents two paths that …
“servitize” by increasing the proportion of services offered. This study presents two paths that …
Non-linear relationship between industrial service offering and sales growth: The moderating role of network capabilities
In an effort to approach the mixed findings regarding the relationship between a firm's
industrial service offering and its performance, this study analyzes the impact of the …
industrial service offering and its performance, this study analyzes the impact of the …
How attachment influences users' willingness to donate to content creators in social media: A socio-technical systems perspective
As a relatively new behavior, donation to content creators in social media has become very
popular in the last few years. Different from traditional donation to nonprofit organization or …
popular in the last few years. Different from traditional donation to nonprofit organization or …
Mastering the transition to product-service provision: Insights into business models, learning activities, and capabilities
OVERVIEW: Traditional manufacturing companies are increasingly offering industrial
services in order to secure their position in the globally competitive environment. However …
services in order to secure their position in the globally competitive environment. However …
Making a profit with R&D services—The critical role of relational capital
Services are expected to become the key source of profit and competitive advantage for
industrial firms in the transition from product business to customized and integrated …
industrial firms in the transition from product business to customized and integrated …
Exploring the impact of communication effectiveness on service quality, trust and relationship commitment in IT services
Most firms today are served by specialized IT service providers for the development and
maintenance of their business information systems. During the IT service encounter, service …
maintenance of their business information systems. During the IT service encounter, service …
[HTML][HTML] Industrial service innovation: Exploring the transformation process to digital servitization in industrial goods companies
S Soellner, R Helm, P Klee, H Endres - Industrial Marketing Management, 2024 - Elsevier
The challenges of Industry 4.0 in the industrial goods markets lead to increasing dynamics
and competition. As product suppliers can no longer secure their competitive position …
and competition. As product suppliers can no longer secure their competitive position …
The performance impact of industrial services and service orientation on manufacturing companies
Purpose–Product-manufacturing firms are increasingly positioning themselves as providers
of industrial services and solutions. Despite the increasing conceptual interest in industrial …
of industrial services and solutions. Despite the increasing conceptual interest in industrial …
Service development success: a contingent approach by knowledge strategy
C Storey, FM Hull - Journal of Service Management, 2010 - emerald.com
Purpose–Contingency theory suggests that effective strategies and structures are not
universal but dependant upon situational factors. The purpose of this paper is to explore …
universal but dependant upon situational factors. The purpose of this paper is to explore …
[图书][B] Service-oriented product development strategies: Product/Service-Systems (PSS) development
AR Tan - 2010 - orbit.dtu.dk
Manufacturing companies have traditionally focused their efforts on designing, developing
and producing physical products for the market. Today, global competition, outsourcing and …
and producing physical products for the market. Today, global competition, outsourcing and …