Fear of missing out and revenge travelling: the role of contextual trust, experiential risk, and cognitive image of destination

WM Lim, S Sahoo, A Agrawal… - Journal of Travel & …, 2023 - Taylor & Francis
ABSTRACT COVID-19 caused a surge in people's desire to travel due to their fear of
missing out (FOMO) and monotony of lockdown life. This led to the emergence of a new …

Exploring the impact of fairness of social bots on user experience

N Malik, AK Kar, SN Tripathi, S Gupta - Technological Forecasting and …, 2023 - Elsevier
There exists literary evidence that there is an established relationship between humanizing
bots and customer perceptions of fairness and consequential user experience. This study …

Analysis of The Drivers of Consumer Purchasing Decisions in The Digital Era: The Role of Social Media Marketing, E-Service Quality, and Payment Safety

UK Suganda, I Arrifianti - Quantitative Economics and Management …, 2023 - sainsmat.org
The objective of this study is to examine and analyze the influence of consumer purchasing
decisions in digital era by considering the influence of social media marketing, e-service …

An integrated framework for understanding information disclosure behaviour in mobile payment services

SA Khalek, CK Behera, T Samanta - Journal of Financial Services …, 2023 - Springer
Privacy concerns persist when consumers disclose information, impacting mobile payment
services diffusion. However, information disclosure is inevitable in mobile payment services …

NFC m-payment as a driver for customer loyalty towards retailers amongst Generation Z

MA Alt, I Agárdi - International Journal of Retail & Distribution …, 2023 - emerald.com
Purpose The diffusion of near-field communication (NFC) m-payment depends largely on
retailers who are more motivated to provide NFC m-payment for the retailers' customers if …

A pandemic impact study on working women professionals: role of effective communication

SN Tripathi, D Sethi, N Malik, A Mendiratta… - … An International Journal, 2023 - emerald.com
Purpose The study aims to develop an in-depth understanding of challenges faced by Indian
women professionals during the pandemic and the human resource (HR) initiatives like …

Does consumption values and ascribed responsibility predict attitudes towards sustainable luxury brands

E Aggarwal, AB Singh, R Misra - Journal of Consumer Marketing, 2024 - emerald.com
Purpose The young generation (Gen Z and Millennials) has a different set of values that the
brand needs to interpret better. There is evidence of a correlation between luxury brands …

Money at my Fingertips: Decoding the Role of Referent Network Size and Financial Knowledge in Reinforcing Continuance Intention of m-Payment Services

N Kumari, A Biswas - Journal of Organizational Computing and …, 2024 - Taylor & Francis
Service providers are ardent about promoting mobile payment (M-payment) technologies
that enhance customer experience and foster a favorable attitude toward M-payments …