Online food delivery service (OFDS) has been widely utilized during the new normal of the
COVID-19 pandemic, especially in a developing country such as Indonesia. The purpose of …

Evolving internet technology has brought about changes in consumer lifestyle and
increased online shopping. Grounded in the theory of technology readiness (TR), this study …

The COVID-19 pandemic has forced some restaurants to shift their business models to
innovative approaches in Online Food Delivery (OFD) services. This paper seeks to study …

This study aimed to evaluate the use of food delivery apps (FDA) during the COVID-19
pandemic in Brazil. A total of 950 questionnaires were collected, covering four Brazilian …

Online food delivery (OFD) businesses flourished during COVID-19; however, OFD
companies experienced different challenges and customers' expectations. This paper uses …

Purpose The core idea of this paper was to empirically evaluate the factors affecting the
choices of consumers while ordering food online. The goal was to explore consumer …

Abstract Introduction Food delivery applications (FDAs) have altered the way customers
order and consume food. This was compounded by the COVID-19 pandemic, which …

Purpose The study aims to examine factors that influence customers' intention to use online
food delivery applications using a smartphone. The factors examined in this study are based …

The aim of this study is to validate the effects of three selected major drivers; namely
technological, marketing, and behavioral on online food delivery orientation. A conceptual …

Customer reviews/comments on product-websites and on social-media pages can serve as
great information sources for both customers and service-providers. For exploring the drivers …