Way off the mark? Open innovation failures: Decoding what really matters to chart the future course of action

S Chaudhary, P Kaur, S Talwar, N Islam… - Journal of Business …, 2022 - Elsevier
With the increasing need for firms to implement innovation in their pursuit of competitive
advantage, open innovation has attracted the growing attention of academics and …

Value co-creation for developing cultural and creative virtual brand communities

L Chen, L Yuan, Z Zhu - Asia Pacific Journal of Marketing and …, 2022 - emerald.com
Purpose This study aims to explore the value co-creation for developing cultural and
creative virtual brand communities (CCVBCs) by developing a conceptual framework based …

More gain, more give? The impact of brand community value on users' value co-creation

J Liao, J Pang, X Dong - Journal of Retailing and Consumer Services, 2023 - Elsevier
Users' value co-creation behaviors contribute to the prosperity of brand communities as well
as brand performance. This article aims to answer a basic question: are brand community …

Corporate social responsibility toward stakeholders and customer loyalty: Investigating the roles of trust and customer identification with the company

N Glaveli - Social Responsibility Journal, 2021 - emerald.com
Purpose This study aims to uncover the underlying multiple intervening mechanisms
between corporate social responsibility (CSR) and customer loyalty. Social identity and …

The role of trust in tourists' motivation to participate in co-creation

R Arıca, B Kodas, C Cobanoglu, MO Parvez… - Tourism …, 2023 - emerald.com
Purpose Intention to re-participate in co-creation (IRCC) is an essential indication of
customers to their deal proneness. Therefore, this study aims to focus on the role of trust in …

Paying it forward: The influence of other customer service recovery on future co-creation

K Kim, MA Baker - Journal of Business Research, 2020 - Elsevier
Although the presence of other customers is an indispensable part of the service
consumption experience, there is little work that investigates the role of other customers in …

[HTML][HTML] Configurational analysis of inbound and outbound innovation impact on competitive advantage in the SMEs of the Portuguese Hospitality Sector

J de Andrés-Sánchez, F Musiello-Neto, OL Rua… - Journal of Open …, 2022 - Elsevier
This study analyzes the effects of inbound and outbound open innovation, along with
organizational strategy and corporate risk management, on competitive advantage and …

Interactive value formation: drivers and outcomes from Airbnb guests' perspectives

E Sthapit, P Björk - Scandinavian Journal of Hospitality and …, 2021 - Taylor & Francis
This study explores interactive value formation, particularly the underlying drivers of three
value outcomes in the Airbnb context: co-creation, co-destruction and co-recovery. The study …

Sources of value co-creation, co-destruction and co-recovery at Airbnb in the context of the COVID-19 pandemic

E Sthapit, MJ Stone, P Björk - International Journal of Hospitality & …, 2024 - Taylor & Francis
This study explored the sources of value co-creation, co-destruction and co-recovery amid
the COVID-19 outbreak using 415 online reviews of guests' experiences with Airbnb. Data …

Empirical study of consumer participation motivation in value cocreation within cultural and creative virtual brand communities

L Chen, L Yuan, Z Zhu - Asia Pacific Journal of Marketing and …, 2021 - emerald.com
Purpose This paper aims to examine the motivation for consumer participation in value
cocreation and its impact on value cocreation behavior within cultural and creative virtual …