Several studies with quantitative, qualitative or theoretical approaches have been carried
out, focusing on the application of the Balanced Scorecard (BSC) in the educational sector …

Purpose The purpose of this paper is twofold: first, to highlight the congruence and roles of
the balanced scorecard in the quality assurance practices in higher education institutions …

The construction sector and the industries comprising it are among the most significant
contributors to waste generation worldwide. The recently introduced concept of the Circular …

High failure rate of small and medium enterprises (SMEs) has been partly attributed to the
use of inappropriate performance measures. This study seeks to determine the types of …

Pressure on the education system to meet society's needs has led some universities to
adopt organisational performance measurement systems as strategic control tools. One of …

Objective: Performance measurement and reporting leading to greater transparency and
accountability of universities have become a challenging issue. Increasingly, universities …

This study examines the primary external control mechanism of universities (ie international
rankings) to assess their knowledge exploration and exploitation performance. A taxonomy …

The main purpose of this research is to analyze the exploration and exploitation of
knowledge in universities that support innovation and entrepreneurship in their environment …

Higher education is a form of a merit good. This is why governments usually support the
delivery of this good. However, one could doubt the efficiency of such solution. How well do …

Technology has become a crucial service medium also for higher education institutions
(HEIs). Moreover, the experience of the COVID-19 pandemic significantly underscored the …