The diffusion of e-participation in public administrations: A systematic literature review
Research on e-participation has grown significantly in the last years. This review focuses on
public administrations, which are central actors in the solicitation and organization of e …
public administrations, which are central actors in the solicitation and organization of e …
Exploring the role of social media in e-government: an analysis of emerging literature
Driven by rising citizen expectations and the need for government innovation, social media
has become a key component of e-government in a very short period of time. A number of …
has become a key component of e-government in a very short period of time. A number of …
[图书][B] Public service logic: Creating value for public service users, citizens, and society through public service delivery
S Osborne - 2020 - taylorfrancis.com
This book is based upon and extends the theoretical and empirical work of the author over
the last decade. It integrates material deriving from his previous conceptual and empirical …
the last decade. It integrates material deriving from his previous conceptual and empirical …
Toward a typology of government social media communication: Democratic goals, symbolic acts and self-presentation
Social media have provided new environments for both individuals and organizations to
communicate. The literature on government use of social media has noted that these …
communicate. The literature on government use of social media has noted that these …
[图书][B] The new public service: Serving, not steering
JV Denhardt, RB Denhardt - 2015 - taylorfrancis.com
The New Public Service: Serving, not Steering provides a framework for the many voices
calling for the reaffirmation of democratic values, citizenship, and service in the public …
calling for the reaffirmation of democratic values, citizenship, and service in the public …
Social media and public administration: Theoretical dimensions and introduction to the symposium
TA Bryer, SM Zavattaro - Administrative theory & praxis, 2011 - Taylor & Francis
In academia and in practice, there are observable anticipatory palpitations as managers,
theorists, and other “connected” civic leaders consider the transformative potential of social …
theorists, and other “connected” civic leaders consider the transformative potential of social …
Facebook practices in Western European municipalities: An empirical analysis of activity and citizens' engagement
The objective of this article is to provide an initial assessment of Facebook use by Western
European municipalities considering two aspects: citizens' engagement and municipalities' …
European municipalities considering two aspects: citizens' engagement and municipalities' …
[HTML][HTML] Local governments' use of social media during the COVID-19 pandemic: The case of Portugal
While the use of social media by local governments has gained relevance in recent years,
crises are critical situations that reinforce the need to reach citizens to disclose information …
crises are critical situations that reinforce the need to reach citizens to disclose information …
What makes local governments' online communications successful? Insights from a multi-method analysis of Facebook
Little is known about how public sector organisations capitalise on the potential of social
networking sites (SNSs) as communication channels. Previous research is short on …
networking sites (SNSs) as communication channels. Previous research is short on …
What are the police doing on Twitter? Social media, the police and the public
J Crump - Policy & internet, 2011 - Wiley Online Library
This article examines the growing interest since 2008 of UK police forces in the use of social
media as a basis for engagement with the public. This interest is set in the context of a …
media as a basis for engagement with the public. This interest is set in the context of a …