There has been growing interest in research on news-related user comments. Here we
conduct the first systematic review of this literature—quantitatively and qualitatively (248 …

Uncivil comments are prevalent in Chinese cyberspace. Many studies have explored the
impacts of online incivility and argument quality on public expression, but very few studies …

Social media platforms are often accused of disproportionally exposing their users to like-
minded opinions, thereby fueling political polarization. However, empirical evidence of this …

A large share of online users has already witnessed online hate speech. Because targets
tend to interpret such bystanders' lack of reaction as agreement with the hate speech …

In 2020, societies debated the use of government restrictions on public life to stem the
COVID-19 pandemic. Many of these debates took place online. The Internet enables people …

The watching-eye effect proposes that others' eyes cause people to behave in a prosocial
manner. The current study tested this in the context of an online news website, by …

An online experiment (N= 384) examined when and how the identity of the comment
moderator (artificial intelligence [AI] vs. human) on a news website affects the extent to which …

An increasingly organized culture of hate is flourishing in today's online spaces, posing a
serious challenge for democratic societies. Our study seeks to unravel the workings of online …

Drawing on silencing and online incivility literature, this study examined how people
evaluate and respond to impolite and intolerant online opinions in different discussion …

Social networking sites allow politicians to reach followers directly and offer citizens
platforms to express their opinions. However, online discussions often lack civility, leading to …