Updating natural language interfaces by processing usage data

SRK Branavan, JE Hackman, FWP Heckel… - US Patent …, 2019 - Google Patents
(57) ABSTRACT A third-party company may assist companies in providing natural language
interfaces for their customers. To imple ment a natural language interface for a company, a …

Automatically responding to a request of a user

G Sapoznik, H Dai, J Hackman, S Henry - US Patent 9,715,496, 2017 - Google Patents
(57) ABSTRACT A user may request assistance or information using natural language, such
as by speaking or entering a text. A response may be automatically determined to the …

Systems and methods for augmented reality

SA Miller, MJ Woods, DC Lundmark - US Patent 10,180,734, 2019 - Google Patents
An augmented reality display system includes an electro magnetic field emitter to emit a
known magnetic field in a known coordinate system. The system also includes an …

Assisting entities in responding to a request of a user

G Sapoznik, H Dai, J Hackman - US Patent 10,387,888, 2019 - Google Patents
A third-party service may be used to assist entities in responding to requests of users. A third-
party service may receive, directly or indirectly, a request of a first user for assistance from a …

Content embedding using deep metric learning algorithms

P Tsatsin, PM Long, DGM Legrand, N Duffy - US Patent 10,909,459, 2021 - Google Patents
The technology disclosed introduces a concept of training a neural network to create an
embedding space. The neural network is trained by providing a set of K+ 2 training …

Latent embeddings for word images and their semantics

AG Soldevila, JA Almazán, N Murray… - US Patent …, 2020 - Google Patents
A system and method enable semantic comparisons to be made between word images and
concepts. Training word images and their concept labels are used to learn parameters of a …

Maintaining quality of customer support messages

JE Hackman, S Henry, AN Hampton, T Lei - US Patent 10,489,792, 2019 - Google Patents
A company may desire to maintain a quality level for messages sent by customer service
representatives to customers. The company may receive a message input by a customer …

Deep neural network for iris identification

A Spizhevoy, A Kaehler, G Bradski - US Patent 10,922,393, 2021 - Google Patents
& Bear, LLP (57) ABSTRACT Systems and methods for iris authentication are disclosed. In
one aspect, a deep neural network (DNN) with a triplet network architecture can be trained …

Localization determination for mixed reality systems

BZ Reinhardt, SP Kho - US Patent 10,812,936, 2020 - Google Patents
To enable shared user experiences using augmented reality systems, shared reference
points must be provided to have consistent placement (position and orientation) of virtual …

Word hash language model

S Henry - US Patent 10,482,875, 2019 - Google Patents
A language model may be used in a variety of natural language processing tasks, such as
speech recognition, machine translation, sentence completion, part-of-speech tagging …