Industry 4.0, innovation, and sustainable development: A systematic review and a roadmap to sustainable innovation
M Ghobakhloo, M Iranmanesh… - … Strategy and the …, 2021 - Wiley Online Library
Despite the recent interest in the Industry 4.0 applications for sustainability, little is known on
the processes through which digital transformation and Industry 4.0 technologies enable …
the processes through which digital transformation and Industry 4.0 technologies enable …
Customer value co-creation in the hospitality and tourism industry: a systematic literature review
P Carvalho, H Alves - International Journal of Contemporary …, 2023 - emerald.com
Purpose This study aims to develop a systematic literature review of customer value co-
creation in the hospitality and tourism industry and present the different views of the scientific …
creation in the hospitality and tourism industry and present the different views of the scientific …
Improving sustainability in the tourism industry through blockchain technology: Challenges and opportunities
The tourism industry is extremely important to the world economy; yet, the industry falls short
when it comes to economic, social, and environmental issues. Blockchain as an information …
when it comes to economic, social, and environmental issues. Blockchain as an information …
Electronic customer relationship management (E-CRM), customer experience and customer satisfaction: evidence from the banking industry
Purpose The purpose of this paper was to examine the relationship between electronic
customer relationship management (E-CRM) and customer satisfaction through the …
customer relationship management (E-CRM) and customer satisfaction through the …
Emerging trends in the literature of value co-creation: a bibliometric analysis
Purpose The purpose of this paper is to review the extant literature on value co-creation
using bibliometric analysis in an attempt to gauge the evolving journey of this concept since …
using bibliometric analysis in an attempt to gauge the evolving journey of this concept since …
Co-creation in tourism: a systematic mapping study
Purpose The purpose of this study is to organize and analyze the existing literature on co-
creation in tourism to identify the state-of-the-art studies and the research gap in this field …
creation in tourism to identify the state-of-the-art studies and the research gap in this field …
Toward holistic experience-oriented service innovation: Co-creating sustainable value with customers and society
J Kandampully, A Bilgihan… - Cornell Hospitality …, 2023 - journals.sagepub.com
Hospitality exists from the grassroots level of society upward and plays a central role in the
global economy. For the many organizations active in this sector and the societies they are …
global economy. For the many organizations active in this sector and the societies they are …
Service innovation, corporate reputation and word-of-mouth in the banking sector: A test on multigroup-moderated mediation effect
Purpose The purpose of this paper is to establish the link between three constructs, namely,
service innovation, corporate reputation (CR), and word-of-mouth (hereinafter WOM) …
service innovation, corporate reputation (CR), and word-of-mouth (hereinafter WOM) …
Sustainable manufacturing evaluation model focusing leather industries in India: A TISM approach
Purpose Sustainability is an integrating concept and demands strategic attention in
developing countries like India. Due to strict environmental regulations and ongoing …
developing countries like India. Due to strict environmental regulations and ongoing …
Enablers of halal food purchase among Muslim consumers in an emerging economy: an interpretive structural modeling approach
Purpose This study aims at identifying a set of determinants that affect halal food purchase
intention and measures the relative ranks of these determinants in purchasing halal food …
intention and measures the relative ranks of these determinants in purchasing halal food …