Artificial intelligence applications for industry 4.0: A literature-based study

M Javaid, A Haleem, RP Singh… - Journal of Industrial …, 2022 - World Scientific
Artificial intelligence (AI) contributes to the recent developments in Industry 4.0. Industries
are focusing on improving product consistency, productivity and reducing operating costs …

AI governance: themes, knowledge gaps and future agendas

T Birkstedt, M Minkkinen, A Tandon, M Mäntymäki - Internet Research, 2023 - emerald.com
Purpose Following the surge of documents laying out organizations' ethical principles for
their use of artificial intelligence (AI), there is a growing demand for translating ethical …

The dark side of generative artificial intelligence: A critical analysis of controversies and risks of ChatGPT

K Wach, CD Duong, J Ejdys, R Kazlauskaitė… - … and Economics Review, 2023 - ceeol.com
Objective: The objective of the article is to provide a comprehensive identification and
understanding of the challenges and opportunities associated with the use of generative …

Will artificial intelligence replace human customer service? The impact of communication quality and privacy risks on adoption intention

M Song, X Xing, Y Duan, J Cohen, J Mou - Journal of Retailing and …, 2022 - Elsevier
In the digital environment, chatbots as customer service agents assist consumers in decision
making. Based on the computers-are-social-actors paradigm, this study examines the …

Intention to use analytical artificial intelligence (AI) in services–the effect of technology readiness and awareness

C Flavián, A Pérez-Rueda, D Belanche… - Journal of Service …, 2022 - emerald.com
Purpose The automation of services is rapidly growing, led by sectors such as banking and
financial investment. The growing number of investments managed by artificial intelligence …

Emerging enabling technologies for industry 4.0 and beyond

A Sigov, L Ratkin, LA Ivanov, LD Xu - Information Systems Frontiers, 2022 - Springer
Rapid advances in technology have spurred tremendous progress in developing the next
generation of Industry 4.0 that was initially introduced in 2011 as a German strategic …

[HTML][HTML] Assessing behavioral data science privacy issues in government artificial intelligence deployment

JR Saura, D Ribeiro-Soriano… - Government Information …, 2022 - Elsevier
In today's global culture where the Internet has established itself as the main tool for
communication and commerce, the capability to massively analyze and predict citizens' …

Explore success factors that impact artificial intelligence adoption on telecom industry in China

H Chen, L Li, Y Chen - Journal of Management Analytics, 2021 - Taylor & Francis
As the core driving force of the new round of informatization development and industrial
revolution, the disruptive achievements of artificial intelligence (AI) are rapidly and …

[HTML][HTML] Human-centered design to address biases in artificial intelligence

Y Chen, EW Clayton, LL Novak, S Anders… - Journal of medical Internet …, 2023 - jmir.org
The potential of artificial intelligence (AI) to reduce health care disparities and inequities is
recognized, but it can also exacerbate these issues if not implemented in an equitable …

Enablers and inhibitors of AI-powered voice assistants: a dual-factor approach by integrating the status quo bias and technology acceptance model

J Balakrishnan, YK Dwivedi, L Hughes… - Information Systems …, 2024 - Springer
This study investigates the factors that build resistance and attitude towards AI voice
assistants (AIVA). A theoretical model is proposed using the dual-factor framework by …