This paper aims to analyze customer loyalty to Islamic banks and conventional banks
through variables studied from previous research. This study used a qualitative approach to …

The role of contact centers in improving the operational efficiency of numerous organizations
is of utmost importance. Presently, digitalization technology has enabled contact centers to …

This study sought to examine and evaluate the elements that affect customer loyalty in
Islamic commercial Banks, using a quantitative associative method and intervened by …

The development of customer loyalty in online banking has become a basic issue because
of the positive and constructive influence on banks' long haul productivity. With increasing …

The purpose of this paper was to examine the independent factors positively affecting
customer loyalty of online banking users of employees in Bang Rak district in Bangkok …

The alternative service delivery channels that were focused on in this study are; automated
teller machine, online banking, point of sales and mobile banking as it influences customer …

Vårt samhälle står idag inför stora förändringar gällande dagens tekniska utveckling och
dess digitalisering av olika tjänster. Inte minst har detta påverkat hur banker arbetar mot sina …