In this study, we conduct a systematic review of the theories and empirical research findings
related to the use of emoticons, emoji, and stickers in computer-mediated communication …

Facial expressions constitute a rich source of non-verbal cues in face-to-face
communication. They provide interlocutors with resources to express and interpret verbal …

Many emojis symbolize nonverbal cues that are used during face-to-face communication.
Despite their popularity, few studies have examined how emojis influence digital …

This book offers a unique model for understanding the cognitive underpinnings, interactions
and discursive effects of our evolving use of smartphones in everyday app-mediated …

We present 2 studies that investigate the use of emoticons in clarifying message intent. We
examine sarcasm in particular, which can be especially hard to interpret correctly in written …

Emojis are ideograms that are becoming ubiquitous in digital communication. However, no
research has yet investigated how humans process semantic and pragmatic content of …

Recent marketing and service research highlights the detrimental impact of negative
customer engagement behaviour (CEB) in online social networks. Nevertheless, the extant …

Since 2011, the use of emoji-deriving from the Japanese, meaning picture character-has
become a global phenomenon. We send over 6 billion emoji every day and regularly send …

Emoji increasingly feature alongside written language in interpersonal communication.
Boutet et al.(2021) showed that negative-face emoji led to a negativity effect on perceptions …

This paper investigates negative sentiment tweets with the presence of hyperboles for
sarcasm detection. Six thousand and six hundred pre-processed negative sentiment tweets …