Nowadays, logistics service providers (LSPs) increasingly consider using a crowdsourced workforce on the last mile to fulfill customers' expectations regarding same-day or on …
H Guo, Q Meng, W Qi - Available at SSRN 5054050, 2024 - papers.ssrn.com
Courier overtime and burnout have become increasingly severe with the rapid expansion of e-commerce, drawing widespread media coverage and significant public attention …
J Zhang, Y Zhang, B Roberto, J Tang - Available at SSRN 4869191 - papers.ssrn.com
Last-mile delivery with a mix of in-house and ad-hoc drivers has been prevalent in recent years, in which the workforce constitutes about 30%-60% of the total expenses. In this work …