Pleasure principles: A review of research on hedonic consumption
JW Alba, EF Williams - Journal of consumer psychology, 2013 - Elsevier
Thirty years ago, Hirschman and Holbrook (1982) advocated greater attention to hedonic
consumption and the myriad ways in which consumers seek pleasure and enjoyment. A …
consumption and the myriad ways in which consumers seek pleasure and enjoyment. A …
Consumer psychology: categorization, inferences, affect, and persuasion
B Loken - Annu. Rev. Psychol., 2006 - annualreviews.org
This chapter reviews research on consumer psychology with emphasis on the topics of
categorization, inferences, affect, and persuasion. The chapter reviews theory-based …
categorization, inferences, affect, and persuasion. The chapter reviews theory-based …
The effects of service quality, perceived value and trust in home delivery service personnel on customer satisfaction: Evidence from a developing country
The rapid growth of online purchasing in recent years has emphasized the accompanying
role of home delivery service provided by delivery personnel in ensuring customer …
role of home delivery service provided by delivery personnel in ensuring customer …
Mediating effects of place attachment and satisfaction on the relationship between tourists' emotions and intention to recommend
This study develops a model based on the developmental theory of place attachment. The
model considers the influence of tourists' emotions on place attachment and the mediating …
model considers the influence of tourists' emotions on place attachment and the mediating …
Emotions in tourism: Theoretical designs, measurements, analytics, and interpretations
The theorization of emotion receives considerable attention in contemporary tourism
literature. Remarkably, existing studies largely ignore the operationalization of emotion in …
literature. Remarkably, existing studies largely ignore the operationalization of emotion in …
[图书][B] Satisfaction: A behavioral perspective on the consumer: A behavioral perspective on the consumer
RL Oliver - 2014 - taylorfrancis.com
Designed for advanced MBA and doctoral courses in Consumer Behavior and Customer
Satisfaction, this is the definitive text on the meaning, causes, and consequences of …
Satisfaction, this is the definitive text on the meaning, causes, and consequences of …
Destination brand experience and visitor behavior: Testing a scale in the tourism context
Destination branding has developed considerably as a topic area in the last decade with
numerous conceptualizations focusing on different aspects of the brand. However, a unified …
numerous conceptualizations focusing on different aspects of the brand. However, a unified …
Consumers' evaluations of ecological packaging–Rational and emotional approaches
N Koenig-Lewis, A Palmer, J Dermody… - Journal of environmental …, 2014 - Elsevier
Ecological marketing claims have been criticized for confusing or misleading buyers,
leading to calls for more rationality in promoting and evaluating 'green'products. However …
leading to calls for more rationality in promoting and evaluating 'green'products. However …
Emotional brand attachment: a factor in customer-bank relationships
S Levy, H Hino - International Journal of Bank Marketing, 2016 - emerald.com
Purpose–The purpose of this paper is to evaluate the relationship between customers'
emotional attachment toward bank service providers and bank loyalty. In particular, the study …
emotional attachment toward bank service providers and bank loyalty. In particular, the study …
New or repeat customers: How does physical environment influence their restaurant experience?
This study proposed a conceptual model to examine how customers' perceptions of the
physical environment influenced disconfirmation, customer satisfaction, and customer loyalty …
physical environment influenced disconfirmation, customer satisfaction, and customer loyalty …