Assessing the effects of consumers' product evaluations and trust on repurchase intention in e-commerce environments

YW Sullivan, DJ Kim - International Journal of Information Management, 2018 - Elsevier
This study enhances the existing literature on online trust by integrating the consumers'
product evaluations model and technology adoption model in e-commerce environments. In …

Location information disclosure in location-based social network services: Privacy calculus, benefit structure, and gender differences

Y Sun, N Wang, XL Shen, JX Zhang - Computers in Human Behavior, 2015 - Elsevier
As the mechanisms underlying users' location information disclosure behavior under the
context of location-based social network services (LBSNS) have been rarely investigated …

Electronic commerce and online consumer behavior research: A literature review

Y Hwang, J Jeong - Information Development, 2016 - journals.sagepub.com
This paper aims to identify studies concerning online purchase behavior research published
after 2000 in the main management information systems (MIS) and electronic commerce …

Electronic medical record systems: Decision support examination framework for individual, security and privacy concerns using multi-perspective analysis

O Enaizan, AA Zaidan, NHM Alwi, BB Zaidan… - Health and …, 2020 - Springer
Electronic medical record (EMR) is currently a popular topic in e-health. EMR includes the
health-related information of patients and forms the main factor of e-health applications …

Privacy concerns in E-commerce: A taxonomy and a future research agenda

R Bandara, M Fernando, S Akter - Electronic Markets, 2020 - Springer
Safeguarding consumer privacy is a key challenge for the growth of e-commerce. The
dramatic technological changes advanced by online platforms, big data, artificial …

Understanding AI-based customer service resistance: A perspective of defective AI features and tri-dimensional distrusting beliefs

B Yang, Y Sun, XL Shen - Information Processing & Management, 2023 - Elsevier
Communicating with customers through AI-based chatbots in customer service (AISC) has
become increasingly popular for many companies. However, in actual service encounters …

A typology of personalisation practices in marketing in the digital age

N Cavdar Aksoy, E Tumer Kabadayi… - Journal of marketing …, 2021 - Taylor & Francis
One reflection of the digital age is creating personalised experiences in different ways by
collecting and processing personal level information about individuals. Understanding and …

Timing of web personalization in mobile shopping: A perspective from Uses and Gratifications Theory

J Huang, L Zhou - Computers in Human Behavior, 2018 - Elsevier
Web personalization has been widely adopted in the mobile shopping context to improve
shopping experience and consumer loyalty. Timing is a crucial issue of the implementation …

Understanding location-based services users' privacy concern: An elaboration likelihood model perspective

T Zhou - Internet Research, 2017 - emerald.com
Purpose The purpose of this paper is to draw on the elaboration likelihood model to
examine location-based services (LBS) users' privacy concern. Design/methodology …

Engaging generation Y to co-create through mobile technology

T Zhang, C Lu, M Kizildag - International Journal of Electronic …, 2017 - Taylor & Francis
This study examines factors that entice Generation Y consumers to engage in co-creation
activities with firms using mobile technology. Based on the diffusion of innovation theory, this …