The article analyses how quality management is understood in higher education research.
By reviewing a number of academic contributions addressing quality management issues in …

The review explores 15 years of contributions to Quality in Higher Education. In this first part
the review focuses on external processes and factors, both national and international. The …

This is a completely revised version of a very successful text first published in 2001. It
incorporates the authors rich experience (at both the micro and macro levels) in the actual …

This is the second part of the review of the papers published in Quality in Higher Education
from its inception in 1995 to the present day. This part of the review focuses on internal …

Para la elaboración de este documento se tienen en cuenta las diferentes
conceptualizaciones sobre servicio y lo que de este concepto se desprende (calidad del …

O estudo procura mostrar como cinco dimensões de justiça (distributiva das tarefas,
distributiva das recompensas, procedimental, interpessoal e informacional) explicam o …

Emphasis on quality improvement has been one of the most characteristic features of higher
education policy in Nordic and other European countries during the 1990s. In Sweden, the …

Quality in Higher Education was established in the early years of the quality revolution and
has published 529 articles in the 21 annual volumes up to and including 2015. The journal …

In this study, the perceived quality of higher education in the Kyrgyz Republic was analysed
from the students' perspective. The factors affecting the university choice as well as factors …

O texto se insere nas reflexões sobre os indicadores de qualidade da educação superior e
decorre de um projeto de pesquisa desenvolvido no Observatório da Educação Superior …