How to text 911: A content analysis of text-To-911 public education information

R Grace, S Sinor - Proceedings of the 39th ACM International …, 2021 - dl.acm.org
Public education programs improve public safety by teaching citizens how to mitigate risks
and respond to emergencies. To improve these efforts, studies in the fields of risk …

Let's play something awful: a historical analysis of 14 years of threads

B McKitrick, M Gibbs, MJ Rogerson, B Nansen… - Internet …, 2023 - Taylor & Francis
Abstract The Something Awful Let's Play subforum is widely acknowledged as the birthplace
of the Let's Play (LP) media phenomenon. LPs typically involve people recording …

How Much Context Do Users Provide in App Reviews? Implications for Requirements Elicitation

R Grace, K Burnham, HS Na - International Conference on Information, 2023 - Springer
People post millions of app reviews on Google Play and Apple's App Store, but developers
can struggle to incorporate this feedback in human-centered design processes. Although …