User involvement is a widely accepted principle in development of usable systems.
However, it is a vague concept covering many approaches. This study first clarifies the …

Measuring and fulfilling user requirements during medical device development will result in
successful products that improve patient safety, improve device effectiveness and reduce …

This book describes, for the first time in pedagogical form, an approach to computer-based
work in complex sociotechnical systems developed over the last 30 years by Jens …

Abstract We characterize Participatory Design (PD) as a maturing area of research and as
an evolving practice among design professionals. Although PD has been applied outside of …

The establishment of strong alignment between information technology (IT) and
organizational objectives has consistently been reported as one of the key concerns of …

We argue that because of important epistemological differences between the fields of
information technology and organization studies, much can be gained from greater …

A serviceable working conception of “social informatics” is that it identifies a body of
research that examines the social aspects of computerization. A more formal definition is …

Fieldwork for Design looks at why ethnographic approaches have been turned to in the
design of computing devices for the workplace, for the home and elsewhere. It presents a …

Social informatics is the body of research that examines the design, uses, and
consequences of information and communication technologies in ways that take into …

As everyday life is increasingly conducted online, and as the electronic world continues to
move out into the physical, the privacy of information and action and the security of …