In e-commerce, user reviews can play a significant role in determining the revenue of an organisation. Online users rely on reviews before making decisions about any product and …
Fake reviews, also known as deceptive opinions, are used to mislead people and have gained more importance recently. This is due to the rapid increase in online marketing …
In recent years, deceptive content such as fake news and fake reviews, also known as opinion spams, have increasingly become a dangerous prospect for online users. Fake …
R Barbado, O Araque, CA Iglesias - Information Processing & Management, 2019 - Elsevier
The impact of online reviews on businesses has grown significantly during last years, being crucial to determine business success in a wide array of sectors, ranging from restaurants …
User-generated content about brands is an important source of big data that can be transformed into valuable information. A huge number of items are reviewed and rated by …
S Rayana, L Akoglu - Proceedings of the 21th acm sigkdd international …, 2015 - dl.acm.org
Online reviews capture the testimonials of" real" people and help shape the decisions of other consumers. Due to the financial gains associated with positive reviews, however …
Online reviews are often the primary factor in a customer's decision to purchase a product or service, and are a valuable source of information that can be used to determine public …
D Zhang, L Zhou, JL Kehoe, IY Kilic - Journal of Management …, 2016 - Taylor & Francis
The value and credibility of online consumer reviews are compromised by significantly increasing yet difficult-to-identify fake reviews. Extant models for automated online fake …
A Mukherjee, V Venkataraman, B Liu… - Proceedings of the …, 2013 - ojs.aaai.org
Online reviews have become a valuable resource for decision making. However, its usefulness brings forth a curse‒deceptive opinion spam. In recent years, fake review …