Understanding consumer preferences is crucial in helping online food delivery services
(OFDS) increase operating revenue and competitiveness while achieving sustainable …

Technological advancement has led to a global shift whereby a large range of products,
services, and information can be accessed using smart devices. There has also been …

The service quality is always of the utmost significance for generating the experiences in
using e-Hailing food delivery service because the quality of goods and services are highly …

Sharing economy has emerged as an influential concept, shaping the way and manner
businesses are transacted. Of particular interest is the transport industry, where a …

In years, mobile phone applications have become an intrinsic part of many people's daily
lives. For them, using a ride-hailing application creates a new solution for their urban …

Service quality is related with the customer satisfaction. Better the service quality higher will
be the customer satisfaction. Therefore organizations strive to measure the service quality …

E-consumer rights aim to provide consumers and sellers a fair opportunity when dealing
online, which requires both parties to know their rights and ethics. Therefore, the purpose of …

The online transportation that been study in this research is online transportation which is
Grab Car application. The area of this study that was concentrate on is at Section 7 Shah …

Passenger experience is crucial to the success of the ride-hailing transportation industry,
because passengers are more inclined to choose ride-hailing transportation companies or …

The study objective was scenario forecasting of growth prospects of the service operators
market on the example of Vietnam. The study is based on the results of a survey of 231 …