Humanness is core to speech interface design. Yet little is known about how users
conceptualise perceptions of humanness and how people define their interaction with …

Perceptions of system competence and communicative ability, termed partner models, play
a significant role in speech interface interaction. Yet we do not know what the core …

Servitization, the convergence between new services with the existing products, creates
significant value-in-use for both customers and firms. The current study develops measures …

Human-Computer Interaction researchers are increasingly designing technologies aimed at
supporting “behavior change.” The model of change, which most of these works embrace …

Understanding what users need, as opposed to what they say they need, can be a
challenge. In order to better address users' true needs, two consecutive methods were used …

Human Trafficking (HT) has serious social and economic implications for both society and
the victims of the crime. Despite being one of the most complex crimes to detect and …

ABSTRACT Virtual Assistants (VAs) are at the forefront of state-of-the-art interactions for
smart technologies at home. The prospective users' prior to use perception of such …

Users' perceptions of new forms of products depend on various product qualities. As
technology becomes increasingly mobile, carrying technology products on body is …

We report a pair of repertory grid studies that explore the attachment people have for digital
and non-digital artefacts. In the first study we found no clear distinctions between emotional …

In this study, a peer assessment system using the grid-based knowledge classification
approach was developed to improve students' performance during computer skills training …