Hierarchical Text Classification and Its Foundations: A Review of Current Research
While collections of documents are often annotated with hierarchically structured concepts,
the benefits of these structures are rarely taken into account by classification techniques …
the benefits of these structures are rarely taken into account by classification techniques …
Automated Prioritization and Routing of IT Support Tickets Using Machine Learning
M Almarzooqi - 2025 - repository.rit.edu
The increasing complexity of IT service management underscores the need for efficient and
scalable solutions to manage IT tickets. This thesis explores the application of machine …
scalable solutions to manage IT tickets. This thesis explores the application of machine …