People vary in the effectiveness with which they can change the way that others feel, yet we
know surprisingly little about what drives these individual differences in interpersonal …

Purpose Drawing on and extending the socially embedded model of thriving, this paper
aims to investigate how and when customer participation promotes hospitality frontline …

The multilevel paradigm is omnipresent in the organizational sciences, with scholars
recognizing data are almost always nested–either hierarchically (eg, individuals within …

Purpose This paper seeks to examine how leaders shape employee creativity by using
interpersonal emotion management (IEM) strategies. Drawing on the social information …

Although people often engage in prosocial behavior when witnessing prosocial others, little
is known about whether and how prosociality spreads across different positions within a …

The COVID-19 pandemic impacted workplaces, with public health orders requiring people to
shift their workplaces into their homes. Consequently, many organisations pivoted to online …

This study examined the mediating role of guanxi harmony, a concept of interpersonal
relationships specific to the Chinese context, between leaders' emotion regulation strategies …

Introduction Leadership is essential for creating a healthy and happy work environment for
employees. Due to the COVID-19 pandemic, working remotely from home has become …

In the era of variability, uncertainty, complexity, and ambiguity, organizations must improvise
to deal with emergencies. Drawing on the proactive motivation model, we explored the …

The impetus for this special issue, which focuses on the role of affect in interpersonal work
relationships, derives from recent concerns scholars have expressed about one model of …