The aim of this research is to investigate the gap or SERVQUAL scale amongst the findings
of the previous studies for missing investigations and the impression to apply for overall …

Background Globally, the unmet need for contraception among adolescent girls is high and
is driven by barriers to access and utilisation of contraceptives. Understanding adolescent …

Background Client satisfaction is the best indicator of quality service provision and has been
found to correlate with continuity of care perceived by the client. The measurement of client …

Introduction Client satisfaction influences the use of family planning and other reproductive
health services. This study aimed to assess the magnitude of client satisfaction with family …

This study discusses the importance of service fairness variables–Interactional Fairness,
Procedural Fairness, and Distributive Fairness–toward customer satisfaction, which further …

The provision of quality services in the healthcare sector has become a highly prioritized
goal, as it is seen as a key factor in the satisfaction and loyalty of patients. This study aims to …

The purpose of this study was to analyze the effect of perceived ease of use, service quality,
price fairness, and trust in the satisfaction of Go-Car users in Padang City. The population of …

Background: The use of modern contraceptives by married Ethiopian women has increased
over the past 15 years. Despite a few studies reporting different predictors of satisfaction with …

In health care services, achieving high performance is of utmost importance as it relates to
human life. The main purpose of this research is to extend and consolidate knowledge about …