Evaluating the performance of websites from a public value, usability, and readability perspectives: a review of Turkish national government websites

Y Akgül - Universal Access in the Information Society, 2024 - Springer
This study aims to examine the public values, usability, and readability attributes of national
level e-government Websites in Turkey. The Website analysis included 112 sites in the E …

Antecedents of trust in using social media for E-government services: An empirical study in Pakistan

S Khan, R Umer, S Umer, S Naqvi - Technology in Society, 2021 - Elsevier
Trust is a major concern that develops citizens' willingness to use social media as a
technology platform for e-government services. However, despite its importance, there is …

[HTML][HTML] Personal experiences of digital public services access and use: Older migrants' digital choices

N Safarov - Technology in Society, 2021 - Elsevier
This paper presents a study of the personal experiences of older migrants as they use digital
technologies and electronic services. Focusing primarily on digital health and social …

E-government familiarity influence on Jordanians' perceptions

EA Abu-Shanab - Telematics and Informatics, 2017 - Elsevier
E-government is becoming an important topic and is attracting more and more research. Its
adoption is determined by many factors among which user's familiarity is not a well …

Trust in courier services and its antecedents as a determinant of perceived service quality and future intention to use courier service

J Ejdys, A Gulc - Sustainability, 2020 - mdpi.com
Service quality perceived by clients should be a crucial element in the process of co-creating
sustainable services. This article aimed to examine relationships between five constructs …

Quality assessment of e‐government websites in S ub‐S aharan A frica: A public values perspective

SF Verkijika, L De Wet - The Electronic Journal of Information …, 2018 - Wiley Online Library
The evaluation of e‐government websites has received considerable attention over the
years; however, the public values perspective of e‐government websites have been widely …

[PDF][PDF] Relation of social media literacy, trust, and information quality on public communication behaviour in urban local government social media in Indonesia

N Atnan, AN Abrar - J. Komun. Malaysian J. Commun, 2023 - journalarticle.ukm.my
The previous study and theory showed that social media literacy, trust, and quality of
information influence public communication behaviour towards local government social …

Predicting trust in e-government: two competing models

E Abu-Shanab - Electronic Government, an International …, 2019 - inderscienceonline.com
The efficiency of public sector in addressing e-government requirements depends on the
number of constructs they focus on. The adoption process depends on many factors that …

Identifying the factors affecting individuals' trust to use social media for e-government services: a conceptual model

S Khan, R Umer, N Uddin… - … Research Journal of …, 2023 - publications.muet.edu.pk
Trust is an important determinant towards individuals' acceptance to use social media for e-
government services. However, despite of its growing importance there is a dearth of prior …

Towards the development of a citizens' trust model in using social media for e-government services: The context of Pakistan

S Khan, NZ Ab. Rahim, N Maarop - Recent Trends in Data Science and …, 2019 - Springer
The recent evolvements in social media attracted governments around the world to utilize its
benefits for providing e-government services and rebuild their relationship with citizens' …