OF Echavez, TJF Herrera… - International Journal of …, 2021 - inderscienceonline.com
This research establishes a multidimensional capacity indicator that allows to evaluate the sigma level of the service dimensions in a call centre of a telephone company. This study is …
H Wang, Y Liu - International Journal of Lean Six Sigma, 2023 - emerald.com
Purpose This study aims to construct a mental health service system for middle school students in the post-COVID-19 era with the framework of Six Sigma DMAIC (define …
This research aims to propose an evaluation and monitoring method with the Six Sigma performance metrics, the main component quality indicator, and the geometric capacity …
K Munn, S Goh, M Basson, D Thorpe - Australasian Journal of …, 2021 - Taylor & Francis
The objective of this systematic literature review was to investigate the current understanding of the competencies needed by Engineering Asset Management personnel …
The purpose of this single instrumental case study was to understand the conditions and environments that prove successful in the application of Lean Continuous Improvement to …
The purpose of this single instrumental case study was to understand the conditions and environments that prove successful in the application of Lean Continuous Improvement to …