The servqual method as an assessment tool of the quality of medical services in selected Asian countries

A Jonkisz, P Karniej, D Krasowska - International journal of environmental …, 2022 - mdpi.com
Introduction: The Servqual (an acronym from the words “service” and “quality”) method is
used to assess the quality of provided services on the basis of standardised evaluation …

Knowledge, attitude, and practice regarding stone formation and recurrence among urolithiasis patients: a cross-sectional study

T Chen, Y Jiang, P Zhang, F Wang, B Chen, D Yu - Scientific Reports, 2024 - nature.com
This study investigated the knowledge, attitude, and practice (KAP) concerning stone
formation and recurrence among patients with urolithiasis treated at Ningbo Medical Centre …

A mixed methods evaluation of a World Health Organization competency-based training package for foundational helping skills among pre-service and in-service …

GA Pedersen, P Shrestha, J Akellot… - … Prisms: Global Mental …, 2023 - cambridge.org
Health systems globally demand more competent workers but lack competency-based
training programs to reach their goals. This study evaluates the effectiveness of a …

[PDF][PDF] A user-oriented Target Costing instrument for primary healthcare services cost management for the Brazilian Unified Health System

MSCA Schultz - 2023 - core.ac.uk
Abstract The Brazilian Unified Health System (UHS) primary care services are provided by
several structures scattered over more than five thousand municipalities. The Primary Care …

[引用][C] Análisis de la percepción de la calidad de los servicios de salud mediante el modelo SERVQUAL

AM Benitez Riaño - 2021 - Universidad Santo Tomás

[引用][C] Devlet Hastanelerinin Hizmet Performansı Service Performance of State Hospitals

S Avcil - ON EURASIAN ECONOMIES 2019, 2019