Protecting sensitive data with secure data enclaves

M Howison, M Angell, JS Hastings - Digital Government: Research and …, 2024 - dl.acm.org
A Secure Data Enclave is a system that allows data owners, such as governments and
private firms, to control data access and ensure data security while facilitating approved …

Predicting Divertible Medicaid Emergency Department Costs

JS Hastings, M Howison - Digital Government: Research and Practice, 2022 - dl.acm.org
Lowering health care costs is a policy priority for public health insurance programs. Policies
that divert Emergency Department (ED) care to less costly, more effective health services are …

[PDF][PDF] Determining the Advantages of Using Integrated Systems in Call Centres: A Literature Review

M Berning, A Amadi-Echendu, S Naidoo - ieomsociety.org
The call centre industry is constantly changing, with it now being an integral part of
organisations' operations and a critical channel to many customers, who expect excellent …