The purpose of this study was to investigate the factors determining the behavioral intention
of using food delivery apps (FDAs) during COVID-19 pandemics, under a case study of …

This research aims to measure the service quality of e-banking through e-customer
satisfaction & e-customer loyalty in the Islamic e-banking sector of Pakistan. For this …

Constant innovations in finance and technology and different levels of their development
worldwide necessitate investigating universal integrated indexes. It will enable a general …

Özet Bu çalışmanın temel amacı, e-ticaret sitelerinin e-hizmet kalitesi ve satış sonrası e-
hizmet boyutlarının müşterilerin e-tatmine etkilerini araştırmaktır. E-ticaret sitesine örnek …

Service quality perceived by clients should be a crucial element in the process of co-creating
sustainable services. This article aimed to examine relationships between five constructs …

The purpose of this research was to investigate the key factors that influence behavioral
intention to adopt MOOCs. The study was conducted in three countries namely, Poland …

With the global increase in online services, there is a paradigm shift from service quality to e-
service quality. In order to sustain this strategic change, there is need to measure and …

Purpose The scope of this study is to explore and summarize the pool of dimensions,
models and measurement techniques of service quality used in healthcare services and to …

The use of artificial intelligence (AI) in companies is advancing rapidly. Consequently,
multidisciplinary research on AI in business has developed dramatically during the last …

Ensuring the cyber security management is an ever-increasing challenge for the financial
institutions and the national financial regulators. The main purpose of the research is to …