Background: Modern information technology is changing and provides new challenges to
health care. The emergence of the Internet and the electronic health record (EHR) has …

Outcomes research examines the end results of medical interventions, taking into account
patients' experiences, preferences, and values. The purpose of assessing outcomes is to …

The issue of long patient waits has attracted increasing public attention due to the negative
effects of waiting on patients' satisfaction with health care. The present study examined the …

Purpose–The purpose of this study is to investigate hospital service quality and its effect on
patient satisfaction and behavioural intention. Design/methodology/approach–A …

The quality of physician–patient interaction is increasingly being recognized as an essential
component of effective treatment. The present article reports on the development and …

Background The objective of this study was to develop and psychometrically evaluate a
general measure of patients' satisfaction with medication, the Treatment Satisfaction …

Objective To identify key determinants of patient satisfaction. Design Data used were
obtained through a self-administered, post-visit questionnaire by random sampling during …

Specific communication practices of multiple professionals in health care settings can impact
patient outcomes. This study, conducted at a large Children's Hospital, sought to determine …

Objetivos: Determinar el nivel de satisfacción del usuario (SU) en centros de salud (CS) y
hospitales del MINSA; analizar la relación entre SU y nivel socioeconómico (NSE); e …

Today, we are at an age where health care is scrutinized, not only for the quality of that
which we provide but also the satisfaction of those who receive it. Many health care …