Effects of empathic and positive communication in healthcare consultations: a systematic review and meta-analysis

J Howick, A Moscrop, A Mebius… - Journal of the Royal …, 2018 - journals.sagepub.com
Background Practitioners who enhance how they express empathy and create positive
expectations of benefit could improve patient outcomes. However, the evidence in this area …

How empathic is your healthcare practitioner? A systematic review and meta-analysis of patient surveys

J Howick, L Steinkopf, A Ulyte, N Roberts… - BMC Medical …, 2017 - Springer
Background A growing body of evidence suggests that healthcare practitioners who
enhance how they express empathy can improve patient health, and reduce medico-legal …

Practices to foster physician presence and connection with patients in the clinical encounter

DM Zulman, MC Haverfield, JG Shaw… - Jama, 2020 - jamanetwork.com
Importance Time constraints, technology, and administrative demands of modern medicine
often impede the human connection that is central to clinical care, contributing to physician …

A three-step support strategy for relatives of patients dying in the intensive care unit: a cluster randomised trial

N Kentish-Barnes, S Chevret, S Valade, S Jaber… - The Lancet, 2022 - thelancet.com
Background In relatives of patients dying in intensive care units (ICUs), inadequate team
support can increase the prevalence of prolonged grief and other psychological harm. We …

Can patient–provider interpersonal interventions achieve the quadruple aim of healthcare? A systematic review

MC Haverfield, A Tierney, R Schwartz, MB Bass… - Journal of general …, 2020 - Springer
Background Human connection is at the heart of medical care, but questions remain as to
the effectiveness of interpersonal interventions. The purpose of this review was to …

Effect of clear vs standard covered masks on communication with patients during surgical clinic encounters: a randomized clinical trial

IM Kratzke, ME Rosenbaum, C Cox, DW Ollila… - JAMA …, 2021 - jamanetwork.com
Importance During the COVID-19 pandemic, wearing masks has become necessary,
especially within health care. However, to our knowledge, the consequences of mask …

The potential of alternatives to face-to-face consultation in general practice, and the impact on different patient groups: a mixed-methods case study

H Atherton, H Brant, S Ziebland, A Bikker… - Health Services and …, 2018 - ora.ox.ac.uk
Background There is international interest in the potential role of different forms of
communication technology to provide an alternative to face-to-face consultations in health …

“I don't need your pills, I need your attention:” Steps toward deep listening in medical encounters

RM Epstein, MC Beach - Current Opinion in Psychology, 2023 - Elsevier
Patients highly value being listened to, taken seriously, heard, and understood; indeed,
listening to patients is essential to alleviate suffering. Yet listening as a clinical skill has been …

The effect of practitioner empathy on patient satisfaction: a systematic review of randomized trials

L Keshtkar, CD Madigan, A Ward, S Ahmed… - Annals of Internal …, 2024 - acpjournals.org
Background: Practitioners who deliver enhanced empathy may improve patient satisfaction
with care. Patient satisfaction is associated with positive patient outcomes ranging from …

More than just an entertainment show: Identification of medical clowns' communication skills and therapeutic goals

O Karnieli-Miller, O Divon-Ophir… - Qualitative Health …, 2023 - journals.sagepub.com
Medical clowns (MCs) are trained professionals who aim to change the hospital
environment through humor. Previous studies focused on their positive impact and began …