Despite the potential benefits that online banking offers consumers, it has low adoption rate.
We systematically review online banking adoption literature to propose two research models …

This extremely popular text is the complete introduction to doing business research and is
the ideal guide for students embarking on a research project. The authors have extensively …

Increasing use of the World Wide Web as a B2C commercial tool raises interest in
understanding the key issues in building relationships with customers on the Internet. Trust …

Purpose The purpose of this paper is to examine the relationships among five dimensions of
service quality towards the overall behavioural intentions to use internet banking in Thailand …

Purpose–The paper aims to examine ways to reduce privacy risk and its effects so that
adoption of e‐services can be enhanced. Design/methodology/approach–Consumers that …

Advertisements containing product endorsements by a third-party organization (TPO),
product endorsements by a celebrity, or no endorsement were compared for their ability to …

Internet technology has influenced the banking systems because of its capability to enhance
performance of financial operations. A major concern of Internet banking systems is the …

Purpose–In this paper the competitive landscape of financial institutions is shifting and
internet banking is no longer a competitive advantage but a competitive necessity for banks …

This paper applies perceived risk theory to explore the relationships among green perceived
quality, green brand awareness, green perceived risk, and green brand equity. The research …

Digital banks based on new transaction systems, such as those developed in financial
technology contexts, have begun to challenge and compete with traditional banks. Against …