Customer relationship management (CRM) has become the lifeblood of banking and the
principal driver of sustainable marketing performance in the digital economy. The discovery …

This study was conducted, to examine the impact of CRM capability dimensions, on
organizational performance. The study identified four customer relationship management …

Definitely, the world is becoming chaotic and affects all aspects of life. One of these is
customers who become more severe in their needs, expectations, desires, and preferences …

Application of modern CRM as a kind of business intelligence successfuly become another
resources factor which can improving company performance. The company's observed …

The purpose of this study was to investigate the relationship between customer relationship
management and performance of microfinance banks in Akwa Ibom State. The …

ﻣﺘﺪ ﻲ ﻣﺎﻟﺘ ﻞﻴ : ﺗﺤﻠ ﺮان ﻳا ﻲ ﺧﺪﻣﺎت اﻣﺎﻛﻦ ورزﺷ در ﺑﺨﺶ ﺎن ﻳ Page 1 ﺶﻫوﮋﭘ ﻲﺷزرو ﺖﻳﺮﻳﺪﻣ رد يدﺮﺑرﺎﻛ يﺎﻫ ةرﺎﻤﺷ ،ﻢﻬﻧ
لﺎﺳ 3 )35 ،(ﻲﭘﺎﻴﭘ نﺎﺘﺴﻣز 1399 ص ، 56-41 Applied Research of Sport Management Vol. 9, No.3 …‎

Purpose: The purpose of this study was to establish the impact of social media usage on
organizational performance. Methodology: This study was based on descriptive research …

Purpose–This paper aims at analyzing the impact of balanced scorecard (BSC) on customer
relationship management performance (CRMP). Design/methodology/approach–This paper …

Banks have significant difficulties in recovering debt, especially when consumers are no
longer available following loan disbursement. This study carefully examines the effects of …

The aircraft business assumes a big role in Kenya's economic advancement. The airline
business catalyzes different parts of the economy, for example, the travel industry …