Citizen Relationship Management (CiRM) is one of the important matters in citizen-centric e-
government. In fact, the most important purpose of e-government is to satisfy citizens. The …

This study proposes data mining solutions for local municipalities to make their decision
support mechanism easier. The purpose of this study is to get intelligent solutions related to …

To transform a city into a smart city it is important to focus on civic issues faced by the
inhabitants. Civic complaints incorporate problems related to street condition, traffic, noise …

Data analysis shows significant part in assessment provision regardless of the kind of
industries like industrial or an education institutes. EDM anxieties with emerging techniques …

Recently, Government is making the most of Information and Communications Technology
(ICT) to enhance the efficiencies and make possible new ways of delivering public services …

El presente trabajo describe la revisión de literatura realizada sobre la implementación de
un sistema de información para la asignación automática de especialista en la atención de …

ABRIL – 2019 Page 1 MESTRADO GESTÃO DE SISTEMAS DE INFORMAÇÃO TRABALHO
FINAL DE MESTRADO DISSERTAÇÃO CITIZEN RELATIONSHIP MANAGEMENT – Oque …

Lifestyle is the key in determining citizen profiles of any country including Sri Lanka. Life
style describes the way of living of individuals with in households on day-to-day life …

Time constraints and growing datasets increase the need for intelligent decisionmaker
systems. This thesis proposes a novel intelligent decision-maker system for local …