Virtual employee monitoring: a review on tools, opportunities, challenges, and decision factors

S Trivedi, N Patel - Empirical Quests for Management Essences, 2021 - researchberg.com
There has been a significant reduction in human-to-human contact since the beginning of
the COVID-19 epidemic. Many workplaces have taken the initiative to allow staff to work from …

Enhancing customer loyalty through Artificial Intelligence (AI), Internet of Things (IoT), and Big Data technologies: improving customer satisfaction, engagement …

N Rane - Internet of Things (IoT), and Big Data Technologies …, 2023 - papers.ssrn.com
In the rapidly evolving business landscape of today, nurturing customer allegiance has
become a central objective for organizations aiming to maintain their competitive edge. This …

AI-driven predictive analytics in retail: a review of emerging trends and customer engagement strategies

DI Ajiga, NL Ndubuisi, OF Asuzu, OR Owolabi… - International Journal of …, 2024 - fepbl.com
As the retail landscape undergoes a profound transformation in the era of digitalization, the
integration of Artificial Intelligence (AI) and predictive analytics has emerged as a pivotal …

Blockchain and Artificial Intelligence (AI) integration for revolutionizing security and transparency in finance

N Rane, S Choudhary, J Rane - Available at SSRN 4644253, 2023 - papers.ssrn.com
The convergence of Blockchain technology and Artificial Intelligence (AI) is exerting a
transformative influence, ushering in a new epoch of security and transparency within the …

Effects of ChatGPT's AI capabilities and human-like traits on spreading information in work environments

H Jo, DH Park - Scientific Reports, 2024 - nature.com
The rapid proliferation and integration of AI chatbots in office environments, specifically the
advanced AI model ChatGPT, prompts an examination of how its features and updates …

Integrating artificial intelligence in personalized insurance products: a pathway to enhanced customer engagement

OB Adeoye, CC Okoye, OC Ofodile, O Odeyemi… - International Journal of …, 2024 - fepbl.com
Abstract The integration of Artificial Intelligence (AI) in the insurance sector has ushered in a
new era of personalized insurance products, offering enhanced customer engagement and …

Artificial intelligence and predictive marketing: an ethical framework from managers' perspective

H Naz, M Kashif - Spanish Journal of Marketing-ESIC, 2024 - emerald.com
Purpose Artificial intelligence (AI) offers many benefits to improve predictive marketing
practice. It raises ethical concerns regarding customer prioritization, market share …

Metaverse for Enhancing Customer Loyalty: Effective Strategies to Improve Customer Relationship, Service, Engagement, Satisfaction, and Experience

N Rane, S Choudhary, J Rane - Service, Engagement, Satisfaction …, 2023 - papers.ssrn.com
In the dynamic realm of digital technology, the Metaverse has emerged as a revolutionary
platform with vast potential for businesses aiming to strengthen customer loyalty. This study …

Check-in to the future: Exploring the impact of contemporary information technologies and artificial intelligence on the hotel industry

A Štilić, M Nicić, A Puška - Turističko poslovanje, 2023 - aseestant.ceon.rs
Sažetak Hotelska industrija prolazi kroz značajne promene kao posledica tehnološkog
napredaka i promenljivih želja gostiju. Veštačka inteligencija (VI) igra sve važniju ulogu u …

The integration of the internet of things, artificial intelligence, and blockchain technology for advancing the wine supply chain

N Adamashvili, N Zhizhilashvili, C Tricase - Computers, 2024 - mdpi.com
The study presents a comprehensive examination of the recent advancements in the field of
wine production using the Internet of Things (IoT), Artificial Intelligence (AI), and Blockchain …