This paper determines the research area of critical success factors of total quality
management (TQM) implementation in higher education institutions which has potential to …

This paper is a review which presents a summary of 52 studies from 2006 to 2016 in Quality
Management (QM) within Higher Education Institutes (HEIs). The aim of this paper is to …

This is a completely revised version of a very successful text first published in 2001. It
incorporates the authors rich experience (at both the micro and macro levels) in the actual …

Purpose The purpose of this paper is to investigate the extent to which higher education
institutions can benefit from the implementation of benchmarking practices. Thus, the aim of …

Quality education is a great concern in many societies across the world. In a highly
competitive education sector, the success of academic institutions depends on the quality of …

External pressures, like political, economic and technological factors, as well as competition
at labour and education markets have challenged higher education institutions to reconsider …

Higher education can play a crucial role in the economic and cultural reconstruction and
development of the nations. For hundreds of years, the universities and effective educational …

The overall objective of this thesis work is to highlight the general principles of TQM involved
and to point out how this approach has been and can be used to improve the quality of an …

The current study explores the challenges faced by public secondary schools in successful
implementation of total quality management (TQM) in Kohat District. A sample of 25 heads …

This study seeks to identify a set of key indicators along with weightings for tourist attractions
in Taiwan, and develop a quality management self-evaluation mechanism for tourism …