Quality indicators have been developed throughout Europe primarily for use in hospitals, but
also increasingly for primary care. Both development and application are important but there …

PURPOSE Patient-centered care is widely acknowledged as a core value in family
medicine. In this systematic review, we aimed to identify and compare instruments …

The Patient-Centered Clinical Method (PCCM) has been a core tenet of the practice and
teaching of medicine since the first edition of Patient-Centered Medicine-Transforming the …

The goal of patient-centered communication (PCC) is to help practitioners provide care that
is concordant with the patient's values, needs and preferences, and that allows patients to …

Background A pay-for-performance scheme based on meeting targets for the quality of
clinical care was introduced to family practice in England in 2004. Methods We conducted …

According to the outbreak of the Covid-19 pandemic, medical teleconsultations using
various technologies have become an important tool to mediate communication between …

Objectives Reviews of patient satisfaction suggest seven dimensions, each of which should
be assessed. This study reports development of a short generic patient satisfaction measure …

Objectives: To assess variation in the quality of care in general practice and identify factors
associated with high quality care. Design: Observational study. Setting: Stratified random …

Background Despite the recent proliferation in research on patient trust, it is seldom a
primary outcome, and is often a peripheral area of interest. The length of our original scales …

Background—Patients' evaluations are an important means of measuring aspects of primary
care quality such as communication and interpersonal care. This study aims to examine …